Judy Ferraro & Associates, Inc.

WE LISTEN.

At Judy Ferraro & Associates, Inc., we are in the business of listening. Share your challenges and we will collaborate to build an employee development program, sales strategy or speech customized to your company or industry. Because we listen, we can’t help but include listening exercises in every presentation.

WE QUESTION.

Without the ability to ask a good question, you can’t possibly obtain a good answer. When working with our team, you will learn the art of asking open ended questions which in turn will enhance leadership skills, shorten the sales cycle and build relationships. Oh, and it makes you more interesting too.

WE CONNECT.

A result of high level questioning is creating solid connections both personally and professionally. Relationships are cultivated. Trust ensues. Healthy cultures are developed. Leadership and accountability become a way of life and work becomes a place we enjoy.

WE LEAD.

We opt for leadership, not management. Our clients strive for the Conscious Leadership culture where people are happy to arrive at their jobs, performance is high and communication is key.

Judy Ferraro & Associates, Inc. provides a variety of training options. Choose from customized corporate on-site training seminars at your own facility or meet offsite at a local training center where your group can learn, share and network with peers from other industries. For eLearners, we build and facilitate training and coaching alternatives conducted remotely for small groups or just you.

We want you to stay engaged, so everything we develop is interactive. Most of our educational seminars and even speeches use improv games to improve communication skills. We encourage participants to become more immersed in the session through exercises and group discussions. You learn from us and we learn from you!

Follow us on Facebook, LinkedIn and YouTube to hear what people have to say about us.

 

Communication
85%
Motivate
75%
Transform
100%

Meet Judy

Judy Ferraro

Judy Ferraro

President

Meet Judy. While she loves working with sales, leadership & customer service teams, there is more than what meets the eye. Judy is a writer, photographer, sells note cards on Etsy, cooks a a lot, throws giant parties and loves to sing.

"The secret of getting ahead is getting started."

MARK TWAIN

Some Fun Facts

Years In Service
Speeches Delivered
Participants
Columns Written

Services

Speaker

Speaker

– Interactive speaker or facilitator for any conference or after dinner/lunch meeting

Marketing

Marketing

– Provides project management in coordinating the sales message with the marketing materials

Sales

Sales

– Shortens the sales cycle by honing listening & questioning skills.

Leadership

Leadership

– Stop managing and learn to lead, it’s easier and much for fulfilling

Coaching

Coaching

– One on one assistance in reaching personal and professional goals

The ScrapDog Blog

What Purpose Has To Do With Success

Ever feel bittersweet as you transition from one year to another? 2016 was that kind of year for me. I vividly remember the years when I could gladly say “good riddance.” They were difficult years. The loss of a loved one, my business didn’t meet my expectations or I didn’t meet my own expectations. But 2016 was unlike other years. It began with my business, in many ways, starting all over again. A plan of action was needed and following my purpose was essential. 2016 began with me diverting back to the goals written in 2001 at the inception of my consulting business.

Mission: Make a difference – Help others
•Build a strategic customer base who fit into my value system
•Ask for leads
•Mentor
•Build new programs/presentations

What made me go back to the beginning? I was forced to. For many years, I broke the practical business law of allowing my company to put all the eggs in one basket. Why did I do this? Lots of reasons come to mind, I liked what I was doing and every day I was able to make a difference and help others, my core purpose. I was still able to mentor, my happy place, and travel was sporadic and my son was young. I was so happy I forgot to grow my business. Next step was how to recover. My first thought, get out the original goals and build on them. They were proven to be effective before. It was time to get back at it! Goals for 2016:

Purpose: Make a difference – Help others
•Build a diversified customer base by concentrating on targeted industries for training & education and in speaking at their conferences. Plug in additional training and presentations when traveling to optimize time and travel.
•Use various methods for obtaining leads – social media; target associations and meeting planners; new and old customer base; vendors; and friends.
•Mentor/Coach – provide help to others in the areas of sales and leadership for business and for victims and survivors of sexual assault to help them move forward in their healing process. Keep listening, good things always happen when I listen.
•Build new programs/presentations – concentrate on the GenX and Millennial age groups in my presentations by keeping the materials current and relevant, appealing to their style of learning. Use ScrapDog in my presentations because people like him.
•Study Conscious Capitalism – I would recommend this goal to every person I know.
•Finish Book – Glad to say On Sales, Leadership & Other Helpful Business Stuff, is available on Amazon as is my book about childhood sexual abuse. https://www.amazon.com/s/ref=nb_sb_noss_1?url=search-alias%3Daps&field-keywords=judy+ferraro
•Find networking opportunities
•Revamp marketing initiatives – website, handouts, business cards, trade show materials
•Keep writing sales and leadership articles and blogs.

The result of my 2016 goals: I traveled on 45+ flights (because of this my husband flies for free on Southwest), delivered 5 keynote speeches that were interactive (not easy with over 500 people), worked with 12 different sales teams in large groups or one-on-one, spoke before 7 associations and at 2 universities along with exhibiting at a few trade shows. I wrote several blogs and 3 more columns for Scrap Magazine. And best of all, in 2016, I was asked by 4 different people from my targeted audience (GenX & Millennials) for mentorship.

It was one of my best years in business! Turns out the good kick in the ass at the end of 2015 put me to the test. Happy to report, I passed the test all while focusing on my core purpose of helping others and making a difference.

Bottom line: Identify and follow your core purpose, write and follow your goals and the rest will fall into place.

Lead Like An Olympian

There is a sign on my desk that reads “Teamwork is what makes ordinary people achieve extraordinary results”. This week, the 5000m Olympic runners from New Zealand and the U.S. taught us all a lesson in compassion, leadership and that being team-players doesn’t always apply to just your own team. What transpired: an extraordinary result.

It is my plan to use the story of distance runners Nikki Hamblin from New Zealand and Abbey D’Agostino from the United States as examples of exemplary leaders. They are conscious leaders who didn’t stop to think how the outcome would affect them personally, their response to help each other was inherent. As conscious leaders, compassion was their first choice, not one at which they systematically arrived. And as conscious leaders, blame didn’t even come into play.

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What’s Nice About Millennials In the Workplace?

Of late, I have been taking my multi-generational workforce presentation on the road and incorporating it into every speech, workshop and discussion. If I were asked to wrap it up in a couple of words, “be nice” comes to mind. But time and time again, I find myself listening to tenured people in the workplace who are just not nice. Not nice to other generations, not nice to their co-workers, not nice to their employers, not nice to their kids, they might even kick their dogs, not sure.

Texting: A Tool or a Torch

While I really like communicating with a short text, of late, I am finding that it is ruining some of the relationships I have nourished and cherished for years.

I can remember when I began using texts as a form of communication, my son was in high school. I sent him a text announcing dinner from the kitchen while he played video games in the basement. I thought it was funny, he did not. I loved the new shorter language and laughed while trying to decipher what people were texting. It was fun.

But now, texting has become a problem. In my world, people are using text rather than more traditional means of communication and messages have been skewed, missed, misinterpreted, and ignored. I am not one who carries my phone on my hip checking in by the minute to see what’s up and because of that, I miss some texts. I love technology and the ability to connect in a variety of ways. But I also see it as a way to detach and test true friendships and here is why.

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Use The Pepper Spray

I regularly work in an industry where the men outnumber the women 10 to 1, possibly more. While some think this is an advantage for women, it is not. Time and time again, we are put into situations men will never have to face.

One would think things have changed, right? Not so much. At a recent industry function, women were propositioned and groped at. An attendee who brought his wife along said she was uncomfortable with some of the men. I think she used the word “creepy” to describe them. Another woman felt she was followed to the elevator. The guy entered the elevator and didn’t push a button, he just stared at her. She felt she was in danger and even asked him what floor he needed so she could push the button. But he just stared and exited at her floor. With her hand on the pepper spray, she walked swiftly and got to her room where she entered and closed the door behind her in one swift movement. When she shared what happened, my response, “You should have just used the pepper spray.” When in doubt, don’t wait to see how it all works out, use it!

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T’was the Day After Christmas

The main component to every workshop, seminar or speech I present is listening. And on this day after Christmas, I believe poor listening and the inability to connect is an epidemic and I have the gifts to prove it.

When one has the skills to listen and question, as demonstrated in my workshops, it only takes five minutes to get to know someone when we focus on the individual without distraction. And, by the way, the main distraction is usually ourselves. If we could just do that, gift giving would be easier.

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How To Hire A Sales Person

Being a consultant requires me to answer countless questions about hiring and managing a sales staff. Questions such as: How do I hire a salesperson? What qualities should I look for? How do I manage the person? How do I motivate him or her?

From my experience working with family-owned businesses, I’ve found that the outgoing and personable son, daughter, niece, nephew, grandma—you get my drift—is the first to be appointed salesperson. Smaller, less sophisticated, companies like to hire from the “inner circle” for various reasons—including paranoia. They want to hire a person they can trust with their “top secret” information, so they hire someone they know or someone referred to them by a close friend. That approach may work out

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